How to start selling on Amazon, solving common errors and frequently asked questions
Error Code 8105 Your catalog feed is failing because you are providing invalid values. Example(s): If creating an item to a size 1X, Amazon fails this value (and therefore your feed) because it is not a supported size. Amazon requires the value 1X Pl...
Error Code 8541-8542 This error is often called a single match error and occurs when your Product ID type (UPC, EAN, JAN, ISBN, etc.) is equal to the Product ID of an existing ASIN. Some of the information you’re submitting contradicts the product info...
Error Code 8566 This error means that a SKU in your Amazon feed doesn't match any ASIN in Amazon's catalog and that the product data you have provided is not sufficient for ASIN creation. Solution: Make sure that you create the required Amazon fields ...
Error Code 8567 This is caused because Parent items do not have a Product ID. If you are trying to connect with Fast Listing, this error means that you are connecting to an already existing ASIN and so, Parent IDs do not have a Product ID. It means that...
Error Code 8572 This error is caused when you try to create products that are already listed on Amazon with specific Product IDs. For example, you cannot create an item with a different UPC code than Amazon’s UPC code because this would mean that they d...
Error Code 8603 This error is caused when you try to change the item classification for a SKU. You cannot change the item classification for this particular SKU by submitting a feed with a new classification value. This is because you have already creat...
Error Code 8684 You have created more than one item using the same ASIN. Amazon doesn’t allow a SKU to be associated to multiple ASINs Solution: Either: Merge this item from Amazon Seller Central or; Submit a ticket directly to Amazon via your Seller ...
Error Code 8804-8805 You will see error 8804-8805 if the Brand name is changed on your behalf and you have not deleted the parent from your end. Solution: Delete parent. If you do a full update without deleting the parent, you will get another error ...
Error Code 13013 While this error could be referring to an issue with the SKU on Amazon's end, it is also possible that, locally, the condition mapping isn't properly set up in the product type. This SKU does not exist in your Amazon inventory so we cou...
Error Code 18560 This error code means that at least one of the required fields related to your product is missing, preventing Amazon from integrating it into its marketplace. The Product was not created due to a missing product ID. Solution: In order f...
Error Code 20005 Amazon cannot associate an image with this SKU because it was not created due to another error code. There are 3 possible reasons for this. You have not submitted a product data feed for this SKU Previous errors in your product data fe...
Error Code 20011 This error is caused by copyright issues based on its main image. This error occurs when an image identified as a placeholder is submitted. Placeholder images include merchant logos and images of text such as "no image available" or "im...
Code 90041: Error while updating The feed was submitted to Amazon as null. It means that your feed consists of the missing required fields which Amazon requires. You need to ensure that your data is intact. Or the feed was sent null due to connection pr...
Error Code 90118 The SKU of your product has failed to list because of character limitations on Amazon. Your SKU and/or title has too many characters. SKU has a maximum character length of 40 and Title has a maximum character length of 150. Solution: Yo...
Error Code 90215 This error is caused from wrong feeds or missing feeds that you are sending to Amazon. Most of the data feed in your file was not processed successfully. Solution: You should send a Product Data Update after you have corrected the temp...
You can use the renewal button to renew the access of StoreAutomator on Amazon. After clicking the button, it will redirect you to Amazon to give permission again. To check that StoreAutomator has permission to access your Amazon account, here are the ...
The ASIN Override feature helps to connect your listings to already existing ASINs in the Amazon catalog. After you’ve created a product on Amazon, it gets allocated an ASIN, which is like a product ID but is allocated by Amazon to your product. After ...
Error Code 90202 The item you are trying to list is currently restricted. This means that only certain other sellers are approved to list and sell it. Solution: You must make a request to get approval from the brand owner to sell their product on Amazo...
Error Code 99002 A Product ID value (UPC, EAN, GTIN etc.) in scientific notation is not allowed in Amazon. If you are using a symbol such as a period . or plus + or using long numerical values as a Product ID you can get this error. Solution: Enter va...
Error Code 99010 This error is caused because of empty custom fields present in your item creation. Solution: You have to enter the data in custom fields that Amazon requires, or you have to select skip empty from your product’s template. To do this, go...
Error Code 9000639 This error occurs when your item package weight is less than 0. Amazon does not allow the package weight to be less than 0.1. Solution: Please edit your package weight data to solve this problem. When you enter a valid value, this er...
With this handy feature of StoreAutomator, you can export the ASINs of your products in csv format. Here are the steps you need to follow: 1- Go to your Amazon Channel and select the products you want to export. Then, follow the path “Export>Export Ove...
Learn how to set up this Amazon feature for your food, beauty, and health products by adding this field to templates. You can hardcode this field for all of your templates. Amazon began requesting a new "Is it Heat Sensitive" field for Grocery and Gourm...
Create your own Amazon product data templates. Templates enhance and customize the information being sent to the channel; the system has a default template for general usage purposes. Users can create their own templates with additional fields and send ...
Selling some common products? No problem, you can fast list and start selling your items on Amazon in a matter of minutes! Key Points Fastlisting connects to products which are already in the Amazon catalog. SA connects to the this listing and only send...
Auto Fast Listing with Amazon and Newegg enables users to connect to existing listings automatically or quickly create products from scratch. StoreAutomator’s improved fast listing feature now automates the process of connecting up with existing listing...
Connect and start listing on Amazon by using StoreAutomator's advanded listing solutions. First, create your inventory in the system and when you are ready for listing your product catalog on Amazon: First create your Amazon channel, if you have no...
User-defined categories should be properly mapped to a pre-existing Amazon-defined category. As new categories are being created within an Amazon channel, each of those user-defined categories should be properly mapped to a pre-existing Amazon-defined c...
Find out how to connect your Amazon account and start listing fast and easily with StoreAutomator's advanced listing features. Connecting an Amazon Account: 1. After adding a channel, it will need to be connected using the ‘API Connection’ feature. From...
With Store Automator’s built-in templates, you can meet new Amazon footwear category requirements simply. Amazon requires new specific attributes for each shoe listing to facilitate a more consistent customer experience. For example, based on geographic...