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How to start selling on Amazon, solving common errors and frequently asked questions

Using Product ID Exemption on Amazon, Walmart and eBay

You can easily send empty product id to channels like Amazon, Walmart and eBay with this new feature of Store Automator.  To use this feature, you just need to get a product id exemption from related channels. Therefore, you need to communicate with rel...

How to Solve and Prevent Amazon Error 8541

This article explains how to fix Error Code 8541 (The SKU data provided is different from what's already in the Amazon catalog.) The error is explained: "The SKU data provided is different from what's already in the Amazon catalog. The standard_product_...

How to Solve Amazon Error Code 20002

Error Code 20002 The variation theme SIZE specified for SKU [ASG101] is different from the variation theme that already exists for this product in the Amazon catalog. Your variation theme must be identical to, or include the existing theme (STYLE_NAME)....

How to Solve Amazon Error Code 95011

Error Code 95011 This error occurs because the first image on your list of images is invalid, which therefore prevented Amazon from properly processing it. To resolve this error, you will need to replace the invalid image.   Please refer to the link bel...

How to Solve Amazon Error Code 90011

Error 90011 Your input file has invalid or empty column headings. To correct this error, download the template again and use that new copy, or remove the duplicate column from your existing file.

How to solve Amazon Error Code 8047

The 8047 Amazon error code is received when the SKU was submitted as a variation Child but matches to an ASIN which is a variation parent. Generic Amazon error message is shown as below. The SKU <INSERT> was submitted as a variation Child but matches to...

How to Solve Amazon Error Code 6039

Error 6039 Item restricted due to brand replenishment category restriction.   Solution The seller is not authorized to sell products under this restricted product group. For certain products, brands, categories, and sub-categories, Amazon requires selle...

How to Solve Amazon Error Code 8026

This error occurs when you submit the product data for a category in which you are not authorized to list. You will need to obtain approval from Amazon before listing in certain product categories.   Note: These restrictions may be marketplace-specific....

How to Solve Amazon Error Code 90057

Error 90057 The item_volume_unit_of_measure field contains an invalid value: N/A. To correct this error, choose from the valid set of values.   Solution Example: "item_volume_unit_of_measure" is an invalid value. Select a valid value from the list to fi...

How to Solve Amazon Error Code 99005

Error 99005 A value is required in the "business_price" field because there are values in dependent fields.: [Message/Price/QuantityPriceType = "percent"] Solution This error means that one or more required columns in this group have missing values. If ...

How to Solve Amazon Error Code 6024

Error 6024 The seller is not authorized to list products by this brand name in this product line or category. This error means that you appear to be submitting product data for a brand name for which sellers must obtain prior approval to list. To create...

How to Solve Amazon Error Code 5561

Error code 5561 Error code 5561 occurs when a brand name that is being provided for a product or brand is already registered and in use on Amazon. This error, and error number 5665, are similar but error number 5665 occurs when a seller inputs a brand n...

How to Solve Amazon Error Code 8005

This error means that you are attempting to change the SKU’s identity. The product data you have submitted has changed. Your product is going to be associated with a different product in the Amazon catalog (based on its ASIN) if this data is processed. ...

How to Solve Amazon Error Code 8008

This issue is related to the parent sku of the variation you are trying to list on Amazon. This can be caused because parent sku is already used on Amazon catalog.   Solution: To solve this issue, you need to delete the related parent sku from the Amazo...

How to Solve Amazon Error Code 8056

This error occurs when you fast list a product and try to connect to an incorrect ASIN on Amazon.  Connecting to the incorrect ASINs may lead to data conflicts and failed creation of your product.   Solution: You can solve this issue by finding the corr...

How to Solve Amazon Error Code 8070

Error Code 8070 File feed error 8070, An Internal error occurred, Please resubmit your data When a glitch occurs on Amazon's server, the feed sent by StoreAutomator cannot be resolved by Amazon and this error occurs.   Solution: You do not need to take ...

How to Solve Amazon Error Code 8101

This error occurs when you are providing an invalid product type to Amazon. You need to provide the correct value for the product type, which is defined in the flat file template or Amazon xsd. Solution: If you are using flat file templates, 1- Click ed...

How to Solve Amazon Error Code 8560

This error code can be caused from invalid product ids provided to Amazon as well as missing attributes like product type, size and color. Depending on what the error code says, you can solve this issue through StoreAutomator. Solution: If the error cod...

How to Solve Amazon Error Code 20012

This error occurs when you exceed the maximum image length requirements of Amazon. Amazon doesn’t allow more than 10,000 pixels along the longest side of the image. Solution: You need to make it compatible with Amazon by cropping the related images and ...

How to Solve Amazon Error Code 20017

This error occurs when Amazon believes that you are violating copyright and policies about the images you are using. Amazon has specific policies about images - for example, they must be on a white background and the background should not have any writi...

How to Solve Amazon Error Code 90061

If you are seeing this error code message,  “The Relationship Type field heading is invalid, so values in this field were ignored. To correct this error, download the template again and use the new copy, or fix the field heading in your existing file.” ...

How to Solve Amazon Error Code 90113

This error means that you are providing a price above the accepted value for the specific product. You can face this issue when you have a numeric value that exceeds the maximum amount allowed. Solution: Amazon has a minimum and maximum price per produc...

How to Solve Amazon Error Code 90114-90115

Error code 90115 and 90114:  Your input file has a value that does not match the format allowed for number values.  Let’s use weight for an example. Amazon expects this value to be decimal. The value you submitted is not. Solution:  Ensure your value is...

How to Solve Amazon Error Code 95031

Amazon has certain quantity price type limitations for specific products. This error code means that you are using a quantity price discount rate more than Amazon allows for the related item.  Solution: Find and update your quantity prices.  To use disc...

How to Solve Amazon Error Code 99036

Error Code 99036 Example: "The "merchant_shipping_group_name" (1) field contains an invalid value." The input information in the attribute column "merchant_shipping_group_name" that you have entered in the template has invalid values. This attribute is ...

How to Solve Amazon Error Code 99038

Error Code 99038 The values in the attributes like Product Description, Product Name, Item Name (Title), Bullet Point, Key Product Features etc are provided with HTML tags. The HTML tags are used to define their products' unique features and description...

How to Solve Amazon Error Code 90001214

Error Code 90001214 This error code is  usually occurs when you send conflicting values to Amazon. For example, the manufacturer_minimum_age value cannot be less than the manufacturer_maximum_age value or it must be at least equal to manufacturer_maxim...

How to Solve Amazon Error Code 97779

Error Code 97779 In feeds submitted to Amazon, Amazon allows you to submit generic keywords up to 250 characters. When you submit a feed with more characters, this error will occur and your listing will not be published. Solution: To fix this error, yo...

How to Solve Amazon Error Code 99001

This error means that your flat file template has an invalid valid for you the provided required fields. This can also be caused by missing valid values for required fields. Solution: You need to check the product’s template and find the missing or inva...

How to Solve Amazon Error Code 99006

This error means that one of the values of the variation theme and relationship type are missing or invalid.  Solution: To solve this issue, review your data for and provide a valid entry. 1- Click edit template. 2- Find the variation theme and relatio...