How to start selling on Amazon, solving common errors and frequently asked questions
Amazon error codes are unique identifiers that indicate the specific cause of an error. When an error occurs, Amazon's own Knowledge Base may contain a description of the cause and suggest solutions. This article aims to provide complementary and additi...
You can easily send empty product id to channels like Amazon, Walmart and eBay with this new feature of Store Automator. To use this feature, you just need to get a product id exemption from related channels. Therefore, you need to communicate with rel...
This article explains how to fix Error Code 8541 (The SKU data provided is different from what's already in the Amazon catalog.) The error is explained: "The SKU data provided is different from what's already in the Amazon catalog. The standard_product_...
Error 8016 is a frequent issue encountered in parent-variant configurations, often observed in the Variant/Child API. The corresponding error message reads: "The product data provided was insufficient for creating a variation (parent/child) relationship...
If you are using another third party business to manage your regular price on Amazon and want to update different price types e.g. MSRP from within StoreAutomator you can use a special function “DontRemoveMe” to bypass your disabled price updates at the...
What is a Processing Report? If you encounter issues with your Amazon listings, there are steps you can take to investigate and resolve them. To start, you should inspect and address the errors listed in the helpful "Errors" tab in StoreAutomator. In ...
You can switch products from FBM to FBA or FBA to FBM in bulk at any time. 1- Create an editable file by selecting the products you want to change and click “Export>Export Overrides>Custom Overrides” 2- If you want to change from FBA to FBM, select th...
You can use the “Force to FBA” switch if you don’t want to turn the products to FBM during the FBA shipments process on Amazon FBA warehouse. Because Amazon may switch your products to inactive due to out of stock in the FBA warehouse. You can use this ...
Marketplaces like Amazon have specific requirements for labeling products that contain hazardous materials. If you are using FBA, it's crucial to comply with Amazon's product safety compliance guidelines, as failure to do so can lead to the suspension o...
Prohibited Products on Amazon US What products are prohibited on Amazon US? The list of prohibited products varies by marketplace with most having their own policy. Here is a list of restricted product categories on Amazon: Alcohol: Selling alcoholic...
StoreAutomator fully supports Amazon Business pricing, which often includes special discounts. Business price should also be used when you offer volume (quantity) pricing i.e. if you want to sell products in larger/pack quantities and offer a discount f...
Sometimes you may prefer to use different images for different sales scenarios on Amazon. In StoreAutomator, you can define image prefix rules or send different custom fields for all Amazon images by mapping the image fields from the template. By using ...
Error Code 20002 The variation theme SIZE specified for SKU [ASG101] is different from the variation theme that already exists for this product in the Amazon catalog. Your variation theme must be identical to, or include the existing theme (STYLE_NAME)....
Error Code 95011 This error occurs because the first image on your list of images is invalid, which therefore prevented Amazon from properly processing it. To resolve this error, you will need to replace the invalid image. Please refer to the link bel...
Error 90011 Your input file has invalid or empty column headings. To correct this error, download the template again and use that new copy, or remove the duplicate column from your existing file.
The 8047 Amazon error code is received when the SKU was submitted as a variation Child but matches to an ASIN which is a variation parent. Generic Amazon error message is shown as below. The SKU <INSERT> was submitted as a variation Child but matches to...
Error 6039 Item restricted due to brand replenishment category restriction. Solution The seller is not authorized to sell products under this restricted product group. For certain products, brands, categories, and sub-categories, Amazon requires selle...
This error occurs when you submit the product data for a category in which you are not authorized to list. You will need to obtain approval from Amazon before listing in certain product categories. Note: These restrictions may be marketplace-specific....
Error 90057 The item_volume_unit_of_measure field contains an invalid value: N/A. To correct this error, choose from the valid set of values. Solution Example: "item_volume_unit_of_measure" is an invalid value. Select a valid value from the list to fi...
Error 99005 A value is required in the "business_price" field because there are values in dependent fields.: [Message/Price/QuantityPriceType = "percent"] Solution This error means that one or more required columns in this group have missing values. If ...
Error 6024 The seller is not authorized to list products by this brand name in this product line or category. This error means that you appear to be submitting product data for a brand name for which sellers must obtain prior approval to list. To create...
Error code 5561 Error code 5561 occurs when a brand name that is being provided for a product or brand is already registered and in use on Amazon. This error, and error number 5665, are similar but error number 5665 occurs when a seller inputs a brand n...
This error means that you are attempting to change the SKU’s identity. The product data you have submitted has changed. Your product is going to be associated with a different product in the Amazon catalog (based on its ASIN) if this data is processed. ...
This issue is related to the parent sku of the variation you are trying to list on Amazon. This can be caused because parent sku is already used on Amazon catalog. Solution: To solve this issue, you need to delete the related parent sku from the Amazo...
This error occurs when you fast list a product and try to connect to an incorrect ASIN on Amazon. Connecting to the incorrect ASINs may lead to data conflicts and failed creation of your product. Solution: You can solve this issue by finding the corr...
Error Code 8070 File feed error 8070, An Internal error occurred, Please resubmit your data When a glitch occurs on Amazon's server, the feed sent by StoreAutomator cannot be resolved by Amazon and this error occurs. Solution: You do not need to take ...
This error occurs when you are providing an invalid product type to Amazon. You need to provide the correct value for the product type, which is defined in the flat file template or Amazon xsd. Solution: If you are using flat file templates, 1- Click ed...
This error code can be caused from invalid product ids provided to Amazon as well as missing attributes like product type, size and color. Depending on what the error code says, you can solve this issue through StoreAutomator. Solution: If the error cod...
This error occurs when you exceed the maximum image length requirements of Amazon. Amazon doesn’t allow more than 10,000 pixels along the longest side of the image. Solution: You need to make it compatible with Amazon by cropping the related images and ...
This error occurs when Amazon believes that you are violating copyright and policies about the images you are using. Amazon has specific policies about images - for example, they must be on a white background and the background should not have any writi...