How to start selling on Amazon, solving common errors and frequently asked questions
If you realize you have incorrect product data on Amazon, you can fix this via Amazon Seller Central. You need to provide the correct and accurate information to Amazon in order to change the product detail page. Here are the steps you need to follow: 1...
To list your products in specific Amazon categories, Amazon requires the unit count and unit count type fields. You can add these fields into your Amazon template in StoreAutomator. The valid value that you need to provide for the unit count type field...
Amazon templates vary depending on the category. Each template layout consists of different required and additional (but optional) fields. You can download category-based templates from seller central and observe the required fields for that specific ca...
Amazon limits what data is available to download because of copyright restrictions (in the case of descriptions and images) and other API limitations. See below for further details. Available to Download from Amazon: SKU, ASIN, price, quantity, conditi...
The Inventory Loader is a template you can use to add your listings to ASINs already on Amazon. With this file, you don't have to fill in all the product information you would normally need for a new product detail page. Here are the steps you need to f...
You can add a new variant for an existing parent on Amazon through StoreAutomator. This allows you to create new variants to diversify your Amazon catalog and make more sales by providing different variants. Here are the steps you need to follow: 1- ...
This article explains how to download Amazon reports from StoreAutomator and send Amazon reports to AWS S3 (Amazon Simple Storage Service) StoreAutomator allows users to download Amazon reports through its platform. The users can download Amazon reports...
Error Code 90117 - Your product description exceeds 2000 characters Amazon marketplace has a 2000 character limit in the description field so that buyers can read your page more easily. If you are encountering the 90117 error this means that you have ex...
Instead of sending all product data, which can create listing errors if Amazon doesn’t accept your feed, StoreAutomator sends SKU, Product Id, Title, Condition, Quantity and Price by using Fast Listing (Inventory Loader). However, you need to consider ...
This error may occur when: You are listing an existing ASIN that Amazon has restricted sellers from selling on this ASIN with certain product conditions. For example, if Amazon is only allowing to list on the ASIN for used condition products but the pr...
This switch is to ignore future FBA quantities for the Amazon channel by subtracting the quantities of FBA items from the default inventory which means that the quantity on inbound will not be seen in your channel inventory. For example, In default in...
This switch is located at Channel>Channel Settings>Amazon Settings tab. When this switch is enabled, you can set which price-types will be updated on Amazon. If you select the checkboxes for all price types after enabling the switch, all price fields wi...
There are various channel specific settings depending on the channels you are using in StoreAutomator. Certain channels have their own channels-specific settings. This particular option is only available for the Amazon channel and is located on the Ch...
There are various channel specific settings depending on the channels you are using in StoreAutomator. This switch is located on the Channel>Channel Settings>Amazon Settings tab. When this switch is enabled, SA ignores the FBA existence on your invento...
There are various channel specific settings depending on the channels you are using in StoreAutomator. This switch is located on the Channel>Channel Settings>Amazon Settings tab. When enabled, SA will send the item dimensions fields instead of package ...
Fast listing connects to products which are already in the Amazon catalog. SA connects to existing listings and only sends your quantity and price data to Amazon. Once the connection is made, your store will be listed as one of the available stores. Thi...
This feature is located at: Channel>Channel Settings>Common>Orders tab. This feature helps you to choose which orders will be downloaded. (FBM, FBA or All Orders) IMPORTANT NOTE: This setting is only for the Amazon channel.
Error 5000 If you are receiving this error in your error report, it means your XML document is in the wrong format or contains invalid values. Amazon requires us to share data feeds in a format known as XML. We create these files using your data that c...
You can convert SKUs inventory to FBA or FBM in Amazon Seller Central through StoreAutomator. By default, SKUs from StoreAutomator are sent to Amazon’s default warehouse as "FBM". Amazon does not allow you to sell your FBA and FBM inventory under the sa...
Product Title Guidelines 1- Maximum of 200 characters, including spaces, though some categories may have a lower maximum count (Recommended character count: 80-120) 2- Note that mobile devices will only show about 45-90 characters so put the most import...
Learn how to solve this issue by adding this field to your templates For product types that have an expiration date, Amazon requires certain attributes to be included when creating new ASINs. These features are easy to set in StoreAutomator by addin...
“Batteries_required” is required but not supplied and “Supplier_declared_dg_hz_regulation” is required but not supplied. These errors are caused when you do not provide these attributes and their valid values to Amazon for your products. These fields a...
Error Code 5002 This indicates that an internal error has occurred. Please resubmit your data. This error may be the result of an invalid fulfillment date in your feed. The fulfillment date must be between the date the order was placed and the date you ...
Error Code 5161 This error is caused if you add a trademark to your keywords. As Amazon does not allow this, you will not be able to create your item. Solution: Remove trademarks from your search terms in StoreAutomator. To do that, click Edit Product a...
Error Code 5461 This error code means that you are attempting to use a barcode number on a brand name item. Amazon has a Brand Registry; Brands register their own barcodes through this program. The barcode you are attempting to use does not match that B...
Error Code 5665 This error occurs because Amazon requires proof that you are the brand owner of a product before you create a listing under that brand name. Amazon does this so that only verified brand owners can sell their products, thus protecting sel...
Error Code 8007 This error occurs when the parent SKU you reference has not been set up properly as a parent. Common reasons for this include: Using the wrong SKU for the Parent SKU. Using the right SKU, but not designating that SKU as a parent when it...
Error Code 8016 This error is caused because the data you provided to Amazon is insufficient to correctly create the variation relationship between your parent products and your child products. Repeating size or repeating color or one of the child prod...
Error Code 8032 This is caused by an invalid variation relationship, when child variation is already assigned to a parent SKU. This error code only applies to variation relationships. It is returned when the child in the variation relationship already h...
Error Code 8040 This is the brand restriction error. The reason for this error is that you can’t create a new variation relationship for this particular brand because it needs authorization from the Brand owner. Products that you are listing can be publ...