Error Code 99038
The values in the attributes like Product Description, Product Name, Item Name (Title), Bullet Point, Key Product Features etc are provided with HTML tags.
The HTML tags are used to define their products' unique features and descriptions with open and close tags (<,>).
If a HTML tag is opened it must be closed in orde -for the system to validate the line, otherwise you will receive an error.
Example HTML statements:
Color name: warm white<br/Package Contents:<br/>1×LED ceiling light<br/>1×remote control<br/>1×Accessories package<br/>1×Instruction<br/>
- The close tag is missing: <br/
Color name: warm white<br/>Package Contents:<br/>1×LED ceiling light<br/>1×remote control<br/>1×Accessories package<br/>1×Instruction<br/>
- The close tag is added
1- Go to product editor by clicking on the Edit button of the SKU that received the error under the Actions tab
2- Correct the fields where you are using html tags based on the correct example given above. Remember to click on “Save&close” after correction.
3- Send force product data update to the related products and click the sync button from the top left corner.