Additional Extensiv Order Manager Settings

Additional Extensiv Order Manager (EOM) Settings

StoreAutomator and EOM have a strong partnership, and a complete integration, which consists of sending complete product data, descriptions, pictures, custom fields, tags, variation, alias and kit information. StoreAutomator is capable of creating, updating and deleting product’s at EOM’s from within the SA platform; sending product data, price feeds, and receiving quantities from EOM, real time. If you have detailed product data in StoreAutomator, it is quite easy and fast to send all the information to EOM platform. 

EOM Settings

StoreAutomator has introduced some EOM-specific settings that we are summarizing in this article. Most of our clients use EOM to keep track of their quantities, and use StoreAutomator to pick up quantities from EOM, send quantity, price updates, and create products to remote channels. 


StoreAutomator is capable of picking up quantities from EOM and a number of other ERP systems (such as Finale inventory, Skuvault, etc…) via import channel functionality in DX Channels menu and store them at StoreAutomator Inventory level. To set up this go to Tools>DX Channels and add an import channel. From settings>Data Exchange menu, make sure to enable the sync and put it on a schedule if need be, and from Import channel settings make sure to select a source channel (For example EOM for this case), and select import mode as “Quantity only”.


And now let’s take a look at Additional EOM Settings. These settings are located at Channel>Channel Settings>EOM Settings. The first tab is for Product Update Settings; see below.

Update custom fields

Custom fields are one of the key benefits of the EOM and StoreAutomator integration. In StoreAutomator, you can store any kind of information in your Custom fields, in a multitude of field types; text field, checkbox list, radio buttons, drop down list, tags, date, and HTML data types; the same field types go for EOM also. StoreAutomator can create all custom fields in EOM end by enabling product data creation mode. If there is a change in these fields, data will be updated in EOM as part of product updating mode. 


IMPORTANT NOTE: deleting a custom field within SA will not remove the field from EOM.  

As a next step, StoreAutomator will check Channel>Mappings>Custom Fields (as shown below), and send the Custom fields that are marked as “add” to EOM channel and likewise refrain from sending the Custom Fields that are marked as “Drop”. If your custom field does not appear in EOM it is most likely the custom field’s add/drop switch is set to drop in Mappings>Custom field Mapping page.


Update Item Location

This switch is used to send StoreAutomator’s item location field to EOM’s “Item bin location” field. Item location is stored in any product, at inventory level, in the Warehouse tab and in Location textbox.


This switch becomes useful, if you have different item locations in EOM and don’t want to override them. 

Update Item Warehouse Cost

This switch will send StoreAutomator’s default warehouse’s costs field to EOM’s warehouse cost field. Default Warehouse’s cost is stored in any product, at inventory level, in the Pricing tab and in “Default Warehouse Cost” textbox.


This switch comes handy if you have entered costs to StoreAutomator and you would like to send these costs to EOM. Also, you can turn off this switch if you have different costs on EOM and don’t want to send the costs in StoreAutomator.

Update Product Kit Data

This switch will send StoreAutomator’s kit data field to EOM’s kit data fields. These fields are in any kit product in the Kit items tab, consisting of Kit_Item_SKU and Kit_Item_Quantity for all items that form the kit. 

Once a kit is created from StoreAutomator its contents cannot be changed. To change its contents the kit product must be deleted and recreated correctly. EOM;s API does not allow kit content changes also, Only EOM UI allows kit content changes. You can log into your EOM account and make any amendments to your kits from the UI.  In this case this switch becomes useful, you can simply disable kit data updating and stop StoreAutomator from overriding your changes in EOM. 


Product Category Update Mode

This switch allows you to select Product Category update during a create feed cycle or an update feed cycle or does not send Category data during any cycles. 


This switch becomes useful if you have different categories in EOM and StoreAutomator and you don’t want StoreAutomator to override EOM categories.

Quantity Download Settings


This tab allows you to set up quantity download settings from EOM. You can download your quantities from either “Available Quantity” or “On hand quantity” from EOM. Downloaded quantity will be stored in StoreAutomator’s inventory on hand quantity. 


Both EOM and StoreAutomator have the ability to map quantities for multiple warehouses. If you have multiple warehouses in EOM and would like to combine them into one warehouse in StoreAutomator you can choose the next setting, Quantity download mode to “Combined quantity” and select the warehouse to place all your quantities into, as shown in the above picture. 


If you would like to map all your EOM warehouses one to one into StoreAutomator, then you need to choose “Warehouse Mapping” and subsequently map your EOM warehouses with the relevant ones in StoreAutomator, as shown in the below picture.


Channel Mapping Settings


Channel mapping settings map your EOM channels with your StoreAutomator channels. This mapping is important as this will tell StoreAutomator which channel overrides; SKU, title, brand, product ID, price, description, template overrides should be sent to which channel in EOM.

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