Exporting Sales Orders Notes
If you enter any notes to the Sales Orders detail in the UI, you can choose whether or not to export the file with those notes included in the order reports. If you select to see it in the report, as a result, you will be able to see all of your orders’ details including any special notes if any exists.
You write 2 separate notes for one of your orders as below screenshot..
Then you want to see those notes in the spreadsheet, so you will select the order/s, click the export button and check the box that says “Include notes”. Next, hit the “OK” button.
After choosing "OK," the reports will be prepared, and you will be notified when they are finished. Then, download the report from the notifications and scroll all the way to the right to read the notes associated with this order. Because the sample contains two distinct notes, they are divided by a pipe sign, as shown in the screenshot below.