This error message means that you have Product ID and SKU ID issues.
To resolve these you should update both Product ID and SKU. This is best completed in 2 stages:
- First update “Walmart-productidupdate” custom field and fill as “yes”, Product ID as “yes” and “Walmart-skuupdate” custom field should be "none". Then;
- “Walmart-skuupdate” custom field update will be “yes”, “Walmart-productidupdate” update will be “none”.
The update has to be sent to Walmart in two phases.
- First you should export both “Walmart-productidupdate” and “Walmart-skuupdate”.
- Fill the headers in Excel as “Yes” for Product ID and “_None_” to SKU or opposite and upload to SA.
FInally, if you now proceed with a full product data update, this issue will be resolved.
IMPORTANT NOTE: This method is only available for Walmart 3 users or if the product is not listed on Walmart yet. You cannot use this SKU-Product ID update method for an existing product.