DX Channels / FTP Channel

FTP Channel

FTP Channel imports information through File Transfer Protocol or FTP connection from a remote computer to your StoreAutomator inventory and returns the job result to the remote folder. 

To set this up, please follow these steps;

  • Navigate to Tools> DX Channel from the navigation menu on the left pane.


  • Click “+ Add DX Channel” on the top right of the screen.


  • Choose the provider for the  FTP Channel and then give the name you want to use for the DX Channel then hit the “Create” button.

To obtain data from a remote source, FTP connection settings must be completed; click the settings button and click on FTP connection settings. An FTP connection must be added to Settings>Connections prior to the selection in this menu or you can click on the Edit Connections button to easily navigate to the “Add a Connection” page. After setting up and selecting the correct FTP site, your Target directory for Channel Input purposes and its Archive Directory must be entered. Before enabling the connection, FTP connection settings must be completed and saved.

Next, click on Data Exchange to change settings about this operation:

  • Channel name is the channel’s display name, that was provided earlier,
  • Enable or Disable Channel Enabling will execute the job within the set parameters. When enabled, the channel’s indicator turns to green,
  • Enable Daily schedule, will set up a time, which StoreAutomator will connect to the import channel and download data daily.

Make sure to click on the Save button to save your work, and the system takes you back to the list of DX Channels.


If StoreAutomator can establish a connection link with the remote channel, an orange square can be seen next to the channel name; this turns into a green square when the Sync switch is enabled (Settings>Data Exchange). If there is missing information and a connection cannot be established, a red square is visible; you must go back and correct connection information at this point.



StoreAutomator performs jobs at the designated times. Source file will be sought, and if found, the job will be performed. StoreAutomator will create a job report after processing the feed, which can be found in, Tools> Import> Import History>System Imports.

Data eXchange (DX) Channels

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